- StrawberryDesiAsked on March 20, 2015 at 11:20 AM
I want to require a passcode to access my site. But, Jotform seems to be preventing this. I am rewriting my form from another form site. On that site I have been able to require an access code before users could access my form. Can I do that in a straightforward way on Jotform? Please show me how I can do that. Thanks.
p.s. I have included the URL to an actual live form that requires a passcode. The passcode is: HL1401. (It IS case sensitive.)
- JotForm SupportdavidAnswered on March 20, 2015 at 12:46 PM
Creating login forms or collecting sensitive information is not allowed through JotForm. However, you may protect your JotForm by hiding the fields and only to display them upon entering a secret code. This field can be labelled as access code or authorization code. The secret code can be validated by using our conditions wizard.
Hope this information helps! Please get back to us if you are referring to something different. We will be happy to help.
- StrawberryDesiAnswered on March 20, 2015 at 02:05 PM
- JotForm SupportdavidAnswered on March 20, 2015 at 03:07 PM
You are very welcome, we are here to help! Do keep in mind to stay away from using phrases such as "password" or "passcode", using these in your form will most likely result in your form being suspended by our system.
- StrawberryDesiAnswered on March 20, 2015 at 03:26 PM
Here's my form URL http://www.jotform.com//?formID=50738228165155
I use the term "Authorization Code" and it doesn't seem to work. It worked at first. But, now it doesn't. Can you please help?
- JotForm SupportMikeAnswered on March 20, 2015 at 05:19 PM
Please fix a condition #84 on your form. It has one incomplete conditional rule which is causing the conflict.
- StrawberryDesiAnswered on March 20, 2015 at 09:00 PM
Thank you. I did what you recommended and it worked. I appreciate your help.
But, there is another problem. When my user enters the Authorization Code it works perfectly...(the FIRST TIME). But, when the form is reused, the Authorization Code is ALREADY ENTERED in the field from the last time that it was entered. How do I cause the field to be erased upon completion of the form?
- ShadaeAnswered on March 21, 2015 at 09:11 AM
You currently have your Auto-fill enabled, that is the reason that the code is still in place whenever a user reloads the form.
You would need to disable to feature so that the code will not be entered when the form has been loaded.
I hope this helps, please inform us if you need further assistance.