What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Using import option showed error: Form not found: Form Id is missing or irregular

    Asked by LouisEagle on March 20, 2015 at 11:45 AM
    I came across an import option and pasted that Web site where it said, but it came back that it couldn’t find it on the internet??
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    Answered by Ben on March 20, 2015 at 12:16 PM

    This is the tool to import a jotform to your own account - for example you see a good example in the forum and you want it, you just clone it to your account.

    In some events - depending on the structure of the website and the form on it, it will be able to capture a form on some website and import it as well, but sometimes - if it is not understanding the structure, it will give you that error.

    Basically it means that you will need to create the form by hand since the automated import will not work in this case.

    Do let us know if you have any further questions in regard to this subject and we would be happy to answer them for you Louis.

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    JotForm Support

    Answered by Welvin on August 10, 2015 at 11:28 AM


    Just to let you know that our backend team have fixed this problem. Importing a form from a webpage is now possible so please try it again and let us know if there are problems.

    Also, if possible, please share us the webpage URL so we can try the import process to our end.

    Thank you.