What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    notification by email

    Asked by servicefox on October 31, 2011 at 08:18 AM

    Hi, sorry for my bad English. Can I set the notification by email when the threads are sent via upload file systems? or the files can be downloaded only by link?

    Thank you very much
    best greetings
    Christian Lange

  • Profile Image

    Answered by yasinco on October 31, 2011 at 09:01 AM

    You can only get notification of forum threads you post. Notification for the form are auto sent to you and your jotform account after being submitted. I hop you find this info helpful.


  • Profile Image
    JotForm Support

    Answered by liyam on October 31, 2011 at 10:03 AM

    I'm not sure what you mean about your question on threads and upload file systems.  If you're asking on replying to forum threads via e-mail, files will not get attached at all.  It will not be submitted as well.  You will have to upload the files somewhere and provide the link on your reply.

    If you're trying to make the email notifications have the uploaded files as an attachment, this is not possible, whether you have the email notifications removed or not.  You can only download the files via URL. Although you can integrate Dropbox to your form and have the notifications and uploaded files thru your form be synced with your computer.  This way, all submissions using your form will automatically submit to your Dropbox account and then submit to your computer as well. Downloading files will not be necessary anymore.

    You can learn more about Dropbox and JotForm integration via this link.