How to hide email fields on a locked email template

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    IFRALABORAL
    Asked on March 20, 2015 at 02:24 PM

    IM USING A CONTROL CODE SO MY USERS CAN FILL THE WAY I WANT MY FORM, AND I HAVE AN EMAIL RESPONSE FOR THEM TO RECEIVE THE ANSWERS, BUT AS I HAVE LOCK DATA TABLE, BECAUSE I WANT TO KEEP SOME FIELDS THAT ARENT FILLED HIDE, SO, THE POINT IS THAT I CANT REMOVE THE "CONTROL CODE" FIELD, WICH IS A MUST, IN THE EMAIL THAT IS SENT TO USERS. IS THERE ANY WAY TO AVOID THIS TO HAPPEND?

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    jonathan
    Answered on March 20, 2015 at 04:07 PM

    How about if you just make multiple email template base on a condition rule?

    You can unlock and removed in the email template the email fields that should not be included base on the conditions or response of users on the form.

    Check the user guide on -How-to-send-to-a-specific-email-address-based-on-a-selection

    Basically, you will have more than one email template. The sent email will be different according to the answers on the form.

    Each email template is different by removing the email fields that shouldn't be on the email message.

    Hope this help. Let us know if you need further assistance.

    Thanks.