Unable to fill form in Firefox

  • barbaro.andres
    Asked on March 20, 2015 at 3:18 PM

    Some people has problem to fill my form (http://www.jotformz.com/form/50193275057657 ) in Firefox.

    "Nombre del grupo" and other blanks cannot be filled!!

    Help

  • David JotForm Support Manager
    Replied on March 20, 2015 at 6:08 PM

    The "padding" property needs to be modify, please  do the following:

    1) Go to the edit mode of you form.

    2) Click on Preferences, Form Styles.

    3) Then copy the Whole CSS code located in the "Inject Custom CSS" area.

    Unable to fill form in Firefox Image 1 Screenshot 30

    4) Paste the code in a text editor such as "Notepad", "Sublime Text", "Notepad ++" etc.

    5) Search for ".form-textbox":

    6) Remove the "padding: 21px 10px 19px 10px;" line of code.

    Unable to fill form in Firefox Image 2 Screenshot 41

    7) And add instead the following lines of code:

    padding-bottom: 2px !important;

    padding-top: 2px !important;

    8) Then copy the whole code from the text editor, and paste it instead  of the one that is located in the "Inject Custom CSS" area.

    That will fix the problem, you may see my cloned version fully working here: http://form.jotformpro.com/form/50787366206966?

    You might just simply clone my form in your account and use the cloned version instead: http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    If you need anything else, please open a new thread, we will be glad to assist you.

  • barbaro.andres
    Replied on March 23, 2015 at 4:44 PM

    Great support! Thanks!!!!