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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to fill form in Firefox

    Asked by barbaro.andres on March 20, 2015 at 03:18 PM

    Some people has problem to fill my form (http://www.jotformz.com/form/50193275057657 ) in Firefox.

    "Nombre del grupo" and other blanks cannot be filled!!


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    JotForm Support

    Answered by BDAVID on March 20, 2015 at 06:08 PM

    The "padding" property needs to be modify, please  do the following:

    1) Go to the edit mode of you form.

    2) Click on Preferences, Form Styles.

    3) Then copy the Whole CSS code located in the "Inject Custom CSS" area.

    4) Paste the code in a text editor such as "Notepad", "Sublime Text", "Notepad ++" etc.

    5) Search for ".form-textbox":

    6) Remove the "padding: 21px 10px 19px 10px;" line of code.

    7) And add instead the following lines of code:

    padding-bottom: 2px !important;

    padding-top: 2px !important;

    8) Then copy the whole code from the text editor, and paste it instead  of the one that is located in the "Inject Custom CSS" area.

    That will fix the problem, you may see my cloned version fully working here: http://form.jotformpro.com/form/50787366206966?

    You might just simply clone my form in your account and use the cloned version instead: http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    If you need anything else, please open a new thread, we will be glad to assist you.

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    Answered by barbaro.andres on March 23, 2015 at 04:44 PM

    Great support! Thanks!!!!