The Google Sheet is created but form responses are not populating.

kyocera
Asked on March 20, 2015 at 03:54 PM

The Google Sheet is created but form responses are not populating. The form is titled "KPTI Micro-Tools Regrinding Services Survey". Please help...thanks.

This is a re-post of a comment on How to Integrate Forms with Google Sheets
Jeanette

Jotform Support

Answered on March 20, 2015 at 06:02 PM

Can you please remove the integration and rebuild it again?

Just look for the spreadsheet integration, click on it

And click on the remove button
kyocera
Answered on March 23, 2015 at 08:27 AM

Thanks for the support. I removed and reinstalled the integration. Responses are being populated for Name, Company, Email, IP and Submission ID but not for all the other fields.
Welvin

Jotform Support

Answered on March 23, 2015 at 11:23 AM

Our sincere apologies for the inconvenience caused.

Please try to re-integrate the form again to Google Drive and if possible, share the spreadsheet link to our support Gmail account jotformsupport@gmail.com so we can check and test it.

I have cloned your form and I can't replicate the problem for the few entries that I've made in the form.

Spreadsheet: https://docs.google.com/a/jotform.com/spreadsheets/d/1Ws8A-5JaHhdx7kRqHplduNkGi-dByRlFUh7-atZ5Jg4/edit#gid=131137701

Form: http://form.jotformpro.com/form/50814721045953?

I look forward to your reply.

Thank you!