What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Ghost version - removing jotform name from emailsAsked by raydonmarketing on March 20, 2015 at 04:33 PM
Hello, I would like to know if I paid for the service will the forms that get sent to my email say jotform? Can I have the jotform ghosted?
Thank you for contacting us.
We do offer alternative sending options, they work for both free and paid versions.
- You can set the sender to neutral firstname.lastname@example.org email address.
- It is possible to use custom sender email address.
- Custom SMTP senders are also supported.
Please feel free to contact us if you need any further assistance.
Yes i understand that part but when the submission go to client it will say jotform on top. Can i ghost that out?
I just need the submission to go to my client with out the jotform logo. that it can it be done?
Reason: in a business setting we do not want to let client know what builder we use to create stuff for them.
It is possible to remove JotForm Logo from submission. Also you can change it with your company logo or some other image. Inside of settings for Notification go to Compose Email window and simply select JotForm logo and delete it.
If you want maybe to replace it with some other text or image you can see how to do it on this picture below.
Hope this will help.
Let us know if you need further assistance.