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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Where are the emails created that are sent after a form submission

    Asked by Les  on March 20, 2015 at 04:41 PM

    I see an email icon when I first go to jotforms page but as soon as I sign into my account that email icon disappears. How can an email format be tied to a form before you know who the form belongs to? My partner already created emails but I can not see them anywhere. We sign in with the same account. I want to add an image using a URL but I can't find the email format page.


    Any help or direction to videos would be appreciated.


    Thank You


    Les Osborne

    Habitat for Humanity

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    JotForm Support

    Answered by Mike on March 20, 2015 at 07:14 PM

    Thank you for contacting us.

    Each form has its own email settings. You will need to open the form in edit mode to be able to manage Email Alerts. Please take a look at the following animation.

    Related guides:

    Setting Up Email Notifications

    Finding out E-mail Address used for submission notifications

    If you need any further assistance, please let us know.