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HTML Source Editor is blankAsked by virtualearth on March 20, 2015 at 09:38 PM
Hi, We haven't been able to access the html panel for a few days. Cleared cache, used different browsers, logged on and off still no joy.
html source editor html editor html source source editor blank
Can you please provide us the browsers and browser's version that you tried.
I am using Google Chrome version 39.0.2171.71 and I was able to see the html editor properly. I cloned your form and here's what I saw when I clicked the HTML button.
Free text editor
Thank you message
I would suggest you to try the following steps:
1. Logout from JotForm.
3. Disable add-ons or extensions.
4. Close and re-open your browser.
5. Log back in to JotForm.
If you're using Internet Explorer, please try to reset the settings.
In addition to that, I will clear your form's cache. Hope this works. Let us know if the issue is still happening.