What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Search function on Android app is returning empty results

    Asked by esdexo on March 21, 2015 at 01:10 PM

    The Search Field on the Android mobile app doesn't really work. I've entered a person's name or even a field name and it returns 0 results even though it's in the list.

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    Answered by Shadae on March 21, 2015 at 07:12 PM

    Hi esdexo,

    I do apologize for the issue that you are experiencing with the Android application.

    When searching your submissions, you would not be able to search using the field names but using the information within the submission data.

    Can you advise us of the form(s) that you are experiencing the issue with, so that we can look it this further?

    Is there a specific search field/phrase that you are experiencing an issue with

    Thank you.

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    Answered by APSPMem on December 17, 2016 at 12:34 PM

    Hello

     

    I am experiencing the same issue.  A search of the form submission data returns 0 results. Is there a resolve?

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    JotForm Support

    Answered by BJoanna on December 17, 2016 at 02:53 PM

    @APSPMem

    We will provide you an answer on your other thread.

    https://www.jotform.com/answers/1014156 

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    Answered by iondjp on April 05, 2017 at 05:39 PM

    The link Bjoanna's response redirects to my forms page and not a thread. I'd like to know why the Android App search function does not work as well.

     

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    JotForm Support

    Answered by EltonCris on April 05, 2017 at 10:33 PM

    @iondjp

    The thread is private and the issue is not yet fixed.

    However, I moved your question to a separate thread here https://www.jotform.com/answers/1112646 and escalated it to our devs too. 

    Once this issue is resolved, we'll let you know on your thread and this thread.