How to find encryption key?

  • Internet Workers
    Answered on July 31, 2023 10:08 AM
  • Janice_B JotForm Support
    Answered on July 31, 2023 12:17 PM

    Hi Internet Workers,

    Thanks for reaching out to Jotform Support.  To better assist you, could you please tell us more about your concern today? Are you trying to check where to find your encryption key? If so, when searching on your computer for Encryption Keys, they are saved as .key files. Please note that Jotform doesn’t save a copy of your keys on our server, nor are we able to generate a replacement if you lose yours. So, please be sure to save your Encryption Keys in a safe place. 

    How to find encryption key? Image 1 Screenshot 20

    If this isn't exactly what you're referring to, please give us more information so we can have a better idea of what's happening and how to help.

    Let us know if you need any more help.