What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Your website keeps crashing saying "Jotform is not responding"

    Asked by AJMILL71 on March 21, 2015 at 03:55 PM
    ALSO your website keeps crashing saying "jotform is not responding" I tried on 2 windows 8 laptops and a MacBook... when I try editing my forms...
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    JotForm Support

    Answered by Welvin on March 21, 2015 at 08:00 PM


    The form is too simple and doesn't contain too many fields. Please try to clear your browser's cache and cookies for Jotform then login again. I was able to edit your form without any issues so it must a browser related problem.

    Thank you!