What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Elongated fields on ipads/ tablets and smart phones.

    Asked by driverinstruct on March 21, 2015 at 04:55 PM
    Form has elongated fields on ipads/ tabletsand smart phones. Please investigate bug
  • Profile Image
    JotForm Support

    Answered by Welvin on March 21, 2015 at 09:20 PM


    Try to add the following custom CSS codes to your form:

    input, textarea {

    -webkit-appearance: none;

    -webkit-border-radius: 0;

    border-radius: 0;

    -webkit-box-shadow: none;

    box-shadow: none;

    -webkit-box-sizing: border-box; 

      -moz-box-sizing: border-box;

      box-sizing: border-box; 


    Here's to add the codes to your form: http://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes.

    Thank you!

  • Profile Image

    Answered by driverinstruct on March 23, 2015 at 04:42 AM

    Hi there


    The code made my form transparent and the form field boxes are still elongating.

    I have had to change the Term & Conditions widget as that had totally disappeared on tablets and smart phones.


    Really embarrassing as this was at a conference where I was hoping to collect hundreds of sign-ups.


    Please investigate and try completing a form using a tablet or smart phone...



  • Profile Image

    Answered by raul on March 23, 2015 at 10:31 AM

    Please check the following cloned version of your form: http://form.jotformpro.com/form/50813918114957

    This is how it looks on my phone:

    Let us know if it works on your side, if it does feel free to clone the form to your account.