What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Jotform form being used for phishing

    Asked by Cindy  on March 21, 2015 at 08:12 PM

    Hello,

    I received a text message from a supposed T-mobile special offer to save $50 yesterday.  Today, I clicked on it and filled in all my information and because it uses a jotform to say that my info will be verified within 24 hours, I noticed that the page had the jotform in the web address. This alerted that this was not a valid T-mobile site.

     

    I called T-mobile and they verified that this was phishing. Luckily the bastards didn't get any of my account info  because I immediately changed my T-mobile password and called them.

     

    I just wanted your company to be aware of this.

     

    Thank you,

    Cindy

    Page URL:
    http://submit.jotform.us/submit/50786118913157/

    Screenshot
    JotForm phishing
  • Profile Image

    Answered by Ben on March 22, 2015 at 06:57 AM

    Hi Cindy,

    Thank you for letting us know of this. I have immediately blocked the account in question and their jotform will no longer be accessible to anyone.

    Please do let us know if by some chance you get an email with the jotform being used again for similar purposes and we would be happy to take a look into it for you.

    I would like to mention that we have tools in place that locate such forms, but unfortunately some might slip through for a short period of time.

    We apologize for any inconveniences caused.