What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    When Someone Clicks The Link I Send It Says "form not found, this form is disabled"

    Asked by VibeSean on March 21, 2015 at 09:18 PM

    I attached a picture file to this question of a screenshot of what happens when it is clicked.


    I have tried multiple times to enable it. It says it is enabled but the notification says otherwise

    Page URL:

  • Profile Image

    Answered by Shadae on March 22, 2015 at 08:36 AM

    Hi VibeSean,

    After reviewing your form, I am seeing that is has been suspended as it is being used to collect log in information for Microsoft accounts.

    This is seen as an act of phishing and goes against our Terms. We can remove the current form from your account and reactivate your account.

    Please inform us if you would like that to be done.

    Thank you.