Why I don't get an email or notification to my email ?

  • Profile Image
    kfirnh
    Asked on March 22, 2015 at 07:09 PM

    hey i want to ask if i use your from on your website why i don't get an email or notification to my email ???

    any way to make when someone use the contact form to past is question or to inform me in my domain email account ??

     

  • Profile Image
    Welvin
    Answered on March 23, 2015 at 01:33 AM

    Hi,

    Your email settings are correct and you are using Hotmail. The emails are probably in your spam folder so kindly check. 

    Then you have to add noreply@jotform.com and noreply@formresponse.com to your safe sender list. Please follow the steps here:

    http://www.wikihow.com/Add-Approved-Senders-to-Hotmail

    Thank you!