What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why I don't get an email or notification to my email ?

    Asked by kfirnh on March 22, 2015 at 07:09 PM

    hey i want to ask if i use your from on your website why i don't get an email or notification to my email ???

    any way to make when someone use the contact form to past is question or to inform me in my domain email account ??


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    JotForm Support

    Answered by Welvin on March 23, 2015 at 01:33 AM


    Your email settings are correct and you are using Hotmail. The emails are probably in your spam folder so kindly check. 

    Then you have to add noreply@jotform.com and noreply@formresponse.com to your safe sender list. Please follow the steps here:


    Thank you!