How do I switch from paying monthly to a yearly plan?

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    Asked on March 23, 2015 at 06:48 AM
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    Answered on March 23, 2015 at 10:53 AM

    I see that you asked the same question here: and I also noticed that you've cancelled your current subscription and your account is scheduled to downgrade on Apr 22, 2015.

    So, I presume that you're following the steps provided by my colleague on the mentioned thread. Is that correct? Or do you still need our assistance?