What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form has disappeared!?

    Asked by CourtauldGetty on March 23, 2015 at 06:58 AM

    I have been creating an important form for a research project and I viewed the form online through a different tab. Once I went back to jotform.com to continue editing my form it has disappeared. The title still comes up but when I click to edit it, the form is blank! I am really panicking, how can I get it back? I can still view it on the url below.

    Page URL:

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    JotForm Support

    Answered by Charlie on March 23, 2015 at 10:56 AM


    You can try logging in and logging back in to your account, the changes to the form should have been autosaved, as shown in the form's URL.

    You can also check all the changes to your form and revert back to earlier version of it by following this guide: http://www.jotform.com/help/294-How-to-View-Form-Revision-History.

    You can also try clearing your form's cache, it might be a cache problem why you are not seeing the form correctly in the form builder.

    Kind regards.