My form has disappeared!?

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    CourtauldGetty
    Asked on March 23, 2015 at 06:58 AM

    I have been creating an important form for a research project and I viewed the form online through a different tab. Once I went back to jotform.com to continue editing my form it has disappeared. The title still comes up but when I click to edit it, the form is blank! I am really panicking, how can I get it back? I can still view it on the url below.

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    Charlie
    Answered on March 23, 2015 at 10:56 AM

    Hi,

    You can try logging in and logging back in to your account, the changes to the form should have been autosaved, as shown in the form's URL.

    You can also check all the changes to your form and revert back to earlier version of it by following this guide: http://www.jotform.com/help/294-How-to-View-Form-Revision-History.

    You can also try clearing your form's cache, it might be a cache problem why you are not seeing the form correctly in the form builder.

    Kind regards.