Google Spreadsheet link not showing up the sheet.

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    Asked on March 23, 2015 at 10:52 AM

    I connected a Google sheet to my form and the sheet had been taking the data until recently when the google sheet decided to go for a long walk off a short bridge ..


    there seems to be a link for the sheet but the sheet isnt showing up - have you encountered the problem before ?  

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    Answered on March 23, 2015 at 12:45 PM

    In this case, I would recommend you to:

    1) Remove the integration:

    2. Save Form.
    3. Clear your jotforms cache.
    4. Go back to the same form and re-integrate with Google Spreadsheet.
    5. Save the Form.
    6. Make a test submission (fill the jotform out and submit it).

    Let us know if the problem persist, we will be glad to assist you.