We upgraded our account. How do we re-enable our forms?

Good afternoon. This is an urgent message and if someone could contact us via phone, that would be great.

Maurice Wingfield 440-473-2000 x5404

mwingfield@thingsremembered.com

It seems that someone on our end accidentally renewed the account at a lower than needed subscription level. As a result, we were quickly over our quota and our forms have been disabled. Even though we went through the upgrade steps, our forms are still disabled.

How can we quickly re-enable these forms?

Thank you for your time,

Maurice

Hi Maurice,

My colleague have made the adjustments to your account based on your first forum thread, kindly check:

http://www.jotform.com/answers/538552-Billing-Question#1

Thank you!