- ronaldlthomasAsked on March 23, 2015 at 12:08 PM
Good afternoon. This is an urgent message and if someone could contact us via phone, that would be great.
Maurice Wingfield 440-473-2000 x5404
It seems that someone on our end accidentally renewed the account at a lower than needed subscription level. As a result, we were quickly over our quota and our forms have been disabled. Even though we went through the upgrade steps, our forms are still disabled.
How can we quickly re-enable these forms?
Thank you for your time,
- JotForm SupportWelvinAnswered on March 23, 2015 at 01:19 PM
My colleague have made the adjustments to your account based on your first forum thread, kindly check: