What Happens if I Lose My Encryption Code?

  • Rebecca Hoffman
    Answered on August 01, 2023 10:07 PM

    what happens if i lose my encryption code. can i regenerate another one?

  • Ariel JotForm Support
    Answered on August 02, 2023 12:29 AM

    Hi Rebecca,

    Thanks for reaching out to Jotform Support. Unfortunately, there's no way to regenerate your encryption or access code -- your encrypted data is considered lost if you forget your access code. We recommend storing your access code in a safe place or creating an access code that’s easy to remember.

    Let us know if you have further questions.