What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why can I no longer edit my autoresponder?

    Asked by matrixxpictures on March 23, 2015 at 12:56 PM

    I'm just taken to Email Wizard letting me choose between "Notifier" and "Autoresponder".

     

    When clicking on Autoresponder it just prompts me to create a new one with no option to edit the existing one I already have. 

    email wizard create and email
  • Profile Image

    Answered by betadac on March 23, 2015 at 12:59 PM

    I am having that same issue across all of my forms.

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    JotForm Support

    Answered by Kiran on March 23, 2015 at 02:20 PM

    Sorry for the inconvenience this may have caused you. The issue should be fixed now. 

    Please check and if the issue still persists please try clearing the browser cache by following the steps provided in the guide below :

    http://www.wikihow.com/Clear-Your-Browser%27s-Cache

    Please let us know if you continue to see this issue. We will be happy to look into this issue further.

    Thanks!