What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email Notification Editor

    Asked by rocktape on March 23, 2015 at 01:07 PM

    The email notification editor does not appear to be working. I can't view/edit existing notifiers, it takes me to a wizard to setup a new one.

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    Answered by progressivedentalmar on March 23, 2015 at 01:17 PM

    I am also having this problem. Seems to be a system-wide thing with JotForm.

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    Answered by rthomas@aifs.com on March 23, 2015 at 01:30 PM

    I am also having the same problem.

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    Answered by erinbjorn on March 23, 2015 at 02:16 PM

    I am also having problems with this. 

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    JotForm Support

    Answered by david on March 23, 2015 at 03:53 PM


    We were having an issue with certain aspects of the form builder due to a recent update.  That update has since been removed and your notification should now show their current data as well as save any updates.

    If this is still occurring on your end, try clearing your browsers cache/cookies and that should load our recent code.  If you are still unable to edit your notifications, let us know and we will be happy to have another look.

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    Answered by rthomas@aifs.com on March 23, 2015 at 04:19 PM

    Thank you, David.

    Our notifications are working again.

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    Answered by Ben on March 23, 2015 at 06:20 PM

    In my colleague's name you are welcome.

    Do let us know if you have any further issues and we would be happy to assist.