Email Notification Editor

  • rocktape
    Asked on March 23, 2015 at 1:07 PM

    The email notification editor does not appear to be working. I can't view/edit existing notifiers, it takes me to a wizard to setup a new one.

  • progressivedentalmar
    Replied on March 23, 2015 at 1:17 PM

    I am also having this problem. Seems to be a system-wide thing with JotForm.

  • rthomas@aifs.com
    Replied on March 23, 2015 at 1:30 PM

    I am also having the same problem.

  • erinbjorn
    Replied on March 23, 2015 at 2:16 PM

    I am also having problems with this. 

  • David JotForm Support
    Replied on March 23, 2015 at 3:53 PM

    Hi,

    We were having an issue with certain aspects of the form builder due to a recent update.  That update has since been removed and your notification should now show their current data as well as save any updates.

    If this is still occurring on your end, try clearing your browsers cache/cookies and that should load our recent code.  If you are still unable to edit your notifications, let us know and we will be happy to have another look.

  • rthomas@aifs.com
    Replied on March 23, 2015 at 4:19 PM

    Thank you, David.

    Our notifications are working again.

  • Ben
    Replied on March 23, 2015 at 6:20 PM

    In my colleague's name you are welcome.

    Do let us know if you have any further issues and we would be happy to assist.