- Mahla PourshamsaAsked on March 23, 2015 at 01:23 PM
I'm trying to reset my password but instructions are not sent to my email.
- JotForm SupportdavidAnswered on March 23, 2015 at 02:45 PM
This is due to not having a registered account. All of your forms were created without logging and this account was upgraded without being registered:
Please register and account using your same email address. If the subscription is not properly applied to your registered account, let us know and we will be happy to transfer it. Same with your forms, if they are not automatically transferred when you register, let us know and we will move those as well.