I have a shared folder but cannot access the form

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    mcheste2
    Asked on March 23, 2015 at 02:54 PM

    I've created an account and have a shared folder I am trying to access. I see the folder but I cannot open it. Please advise.

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    Carina
    Answered on March 23, 2015 at 05:05 PM

    User kengreene has 2 forms with same name Conference Session Proposal, one of them was on trash folder and this was the one being shared. As soon as I renamed the form on Myforms and shared the correct form it showed on your account:

    I will still open a ticket to our developers so they can consider removing deleted forms from sub-accounts permission list.

    Let us know if we can assist you further.