I have a shared folder but cannot access the form

  • mcheste2
    Asked on March 23, 2015 at 2:54 PM

    I've created an account and have a shared folder I am trying to access. I see the folder but I cannot open it. Please advise.

  • Carina
    Replied on March 23, 2015 at 5:05 PM

    User kengreene has 2 forms with same name Conference Session Proposal, one of them was on trash folder and this was the one being shared. As soon as I renamed the form on Myforms and shared the correct form it showed on your account:

    I have a shared folder but cannot access the form Image 1 Screenshot 20

    I will still open a ticket to our developers so they can consider removing deleted forms from sub-accounts permission list.

    Let us know if we can assist you further.