What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    trying to sign in using sign in info from email and can't

    Asked by Nancy Graves on March 23, 2015 at 03:29 PM
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    JotForm Support

    Answered by Kiran on March 23, 2015 at 05:28 PM

    Do you receive any error message while trying to logging in to your account? I see that the account is active and good in shape. Could you try logging into your account using username info233? If you have forgotten your password, you may request for a password reset from the login screen.

    The password reset link shall be sent to your account registered email address. 

    Thank you!