JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Do you receive any error message while trying to logging in to your account? I see that the account is active and good in shape. Could you try logging into your account using username info233? If you have forgotten your password, you may request for a password reset from the login screen.
The password reset link shall be sent to your account registered email address.