trying to sign in using sign in info from email and can't

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    Nancy Graves
    Asked on March 23, 2015 at 03:29 PM
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    Answered on March 23, 2015 at 05:28 PM

    Do you receive any error message while trying to logging in to your account? I see that the account is active and good in shape. Could you try logging into your account using username info233? If you have forgotten your password, you may request for a password reset from the login screen.

    The password reset link shall be sent to your account registered email address. 

    Thank you!