What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I refund a payment paid by card on the PayPal Pro section?

    Asked by jennamonkey on March 23, 2015 at 04:30 PM


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    JotForm Support

    Answered by Mike on March 23, 2015 at 06:40 PM

    Thank you for contacting us.

    You will need to use a PayPal website to issue the refund. Please take a look at the following guide.

    How do I issue a refund?

    You might also contact PayPal Support if you need any further assistance on this.