What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I'm also having this same issue. I need my SSL submissions reset ASAP as I'm disabled and have a already increased limits.

    Asked by aafevents on March 23, 2015 at 05:37 PM
    I'm also having this same issue. I need my SSL submissions reset ASAP as I'm disabled and have a already increased limits.
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    JotForm Support

    Answered by david on March 23, 2015 at 05:40 PM

    Hi,

    Your account is over its limits for regular submissions.  We allow for up to 1000 per month for "Premium" accounts, your account is currently at 1190. 

    To restore your forms you would need to either wait until the 1st of next month or you would need to upgrade further.