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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Save and continue: Clearing the fields after hitting submit

    Asked by qaidj on March 23, 2015 at 06:02 PM

    (Thanks in advance for any help you can provide)

    Of course the save progress feature is very useful, but I have users that will need to have a form wiped clean of previous inputs after the successful submission of a form.

    Is there a way or setting that will allow me to clear the browser of the values used in input fields (and retained through the save progress capability) after a successful submit?

    Thanks again for your help.

    Page URL:
    http://harlemfilmfestival.org/submit-2015-form/

    cache input fields clearing fields clear fields submit save and continue
  • Profile Image
    JotForm Support

    Answered by Jan on March 23, 2015 at 08:16 PM

    Hi there,

    Normally, the fields will be deleted once you hit the submit button. So that the next user can start from the beginning with empty fields.

    The auto-fill feature stores the data in your browser. In order for it to be deleted, you need your clear your browser cache and cookies. You might want to check these workarounds if it works for you.

    1. You can add the "Clear Form" button so that all fields will be deleted.

    2. Setting a time frame how long the data will be stored on the browser.

    Hope this helps. Let us know if you need any help.
    Thank you!