- ThinkbrightAsked on March 23, 2015 at 09:09 PM
Dear Support Team,
Since some days I've been having Google Drive integration problems. The problem appeared spontaneously and is consistent across all my forms. I have tried re-doing the integration to no success. Basically the problem is that nothing is showing up on the Google Drive folder (uploaded files, pdf summary, etc.)
Could you please help me,
- CharlieAnswered on March 24, 2015 at 03:04 AM
We had some temporary issues regarding Google Drive integration recently.
Could you try the following:
1. First, remove your integration
2. Click "Save" button.
4. Go back to the form and edit it.
5. Re-integrate Google Drive. Make sure that you don't change anything on your Google Drive folder.
6. Save the form and make a test submission.
See if that fixes the problem.
- ThinkbrightAnswered on March 24, 2015 at 09:35 PM
Will do. Thanks for the quick turnaround!
- CharlieAnswered on March 24, 2015 at 10:40 PM
You're welcome. Apologies for the inconvenience that this might have caused you. Please do let us know if you are still experiencing the problem.