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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Google Drive integration not working

    Asked by Thinkbright on March 23, 2015 at 09:09 PM

    Dear Support Team,


    Since some days I've been having Google Drive integration problems. The problem appeared spontaneously and is consistent across all my forms. I have tried re-doing the integration to no success. Basically the problem is that nothing is showing up on the Google Drive folder (uploaded files, pdf summary, etc.)


    Could you please help me,





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    JotForm Support

    Answered by Charlie on March 24, 2015 at 03:04 AM

    Hi Pablo,

    We had some temporary issues regarding Google Drive integration recently.

    Could you try the following:

    1. First, remove your integration

    2. Click "Save" button.

    3. Clear your form's cache.

    4. Go back to the form and edit it.

    5. Re-integrate Google Drive. Make sure that you don't change anything on your Google Drive folder.

    6. Save the form and make a test submission.


    See if that fixes the problem.

    Kind regards

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    Answered by Thinkbright on March 24, 2015 at 09:35 PM

    Will do. Thanks for the quick turnaround!

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    JotForm Support

    Answered by Charlie on March 24, 2015 at 10:40 PM

    You're welcome. Apologies for the inconvenience that this might have caused you. Please do let us know if you are still experiencing the problem.

    Thank you.