Unable to submit form: Error OAuth2 token message

  • Profile Image
    Waddys1
    Asked on March 23, 2015 at 09:12 PM

    When people hit the submit button this appears.

    Oops!
    Error refreshing the OAuth2 token, message: '{ "error" : "invalid_grant" }'
     
    Suggestions please
     
    Cheers
  • Profile Image
    Charlie
    Answered on March 24, 2015 at 03:32 AM

    Hi,

    The error OAuth2 token is caused by expired tokens in Google Integration. Please check your Google integration like the Google Drive or Google Spreadsheet and re-integrate to solve the problem.

    You can follow the guide below.

    1. Click on the "integrations" icon

    2. Select your Google Spreadsheet/Google Drive integration, then remove it.

    3. Follow this guide in order to re-integrate your form with Google spreadsheet. For Google Drive here's the guide.

    I hope that helps. Do let us know if you need more information on this.

    Thank you.