JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
The form URL is correct and viewing it to my end gives me to no issues, here's a screenshot:
If you want to create a custom form URL, that is possible. Just please follow our instructions from this guide: https://www.jotform.com/help/261-How-to-create-a-Custom-URL-of-a-form.