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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Next and Back button not working on other browsers

    Asked by myskyhigh on March 24, 2015 at 06:38 AM

    As per screenshot http://www.theknowledgebrokers.com/register shows a BACK / NEXT button.

    This should not be since this is page 1. There shouldn't be a BACK button. 

    Neither button does anything. 

    We have received comments from clients about this. They simply can't register.

    What are we doing wrong?

     

    Mark

    Screenshot
    next Comments www register
  • Profile Image
    JotForm Support

    Answered by Charlie on March 24, 2015 at 10:45 AM

    Hi,

    Upon checking your website, it seems like this problem is visible in Internet Explorer only, I've tested it on Google Chrome and Mozilla Firefox and it works fine.

    Here's a screenshot on my Internet Explorer browser:

     

    This could be a code conflict that the browser is having, to prevent this kind problems, please try re-embedding your form using the iFrame code, here's the guide on how to get it: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code.

    Do let us know if this works.

    Thank you.