Next and Back button not working on other browsers

  • Profile Image
    myskyhigh
    Asked on March 24, 2015 at 06:38 AM

    As per screenshot http://www.theknowledgebrokers.com/register shows a BACK / NEXT button.

    This should not be since this is page 1. There shouldn't be a BACK button. 

    Neither button does anything. 

    We have received comments from clients about this. They simply can't register.

    What are we doing wrong?

     

    Mark

  • Profile Image
    Charlie
    Answered on March 24, 2015 at 10:45 AM

    Hi,

    Upon checking your website, it seems like this problem is visible in Internet Explorer only, I've tested it on Google Chrome and Mozilla Firefox and it works fine.

    Here's a screenshot on my Internet Explorer browser:

     

    This could be a code conflict that the browser is having, to prevent this kind problems, please try re-embedding your form using the iFrame code, here's the guide on how to get it: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code.

    Do let us know if this works.

    Thank you.