What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    custom url will not change to what i want

    Asked by chris on March 24, 2015 at 08:30 AM

    the original text stays 

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    JotForm Support

    Answered by Kiran on March 24, 2015 at 11:12 AM

    I see that the username of your account is guest_50736924125051 and when I check the custom url is generating normally from my end with this username.

    Could you provide us with some more information on the issue that you are experiencing, if possible with a screenshot so that we can guide in the right direction.

    We will wait for your response.