What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Billing: Upgraded to a yearly plan - when is the renewal?

    Asked by oliverj on March 24, 2015 at 11:39 AM

    Hi, I just upgraded my account. Will I automatically be rebilled in a year's time?

     

    Thank you.

    my account upgraded upgraded my account thank
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    Answered by Ben on March 24, 2015 at 12:46 PM

    Hi Oliver, yes, that is correct, in exactly 1 year time your Yearly subscription will be renewed. You should also get an email notifying you about this from FastSpring (our payment processor) before this time.

    Do let us know if you have any further questions and we would be happy to assist.