It says my forms are now disable because I have too many submissions.

  • pnkpuma
    Asked on March 24, 2015 at 12:26 PM
  • BJoanna
    Replied on March 24, 2015 at 1:44 PM

    I have checked your forms and your account and your forms are not disabled. You have 12 submissions this month and limit for free user is 100 submissions/month. 

    Also I noticed that you have used almost all upload space. You have used 97,72MB and limit for free user is 100MB. 

    Can you please provide us ID of the form that is disabled?

    Let us know if you need further assistance.

  • pnkpuma
    Replied on March 24, 2015 at 3:41 PM

    I received an email stating my form was disabled. But you're saying that's not true. So does that mean 

    That everything is working corrextly?

     

    Thanks,

    Paul 

  • BJoanna
    Replied on March 24, 2015 at 4:45 PM

    Forms are working. I checked one more time and your forms are not disabled. 

    Can you test it also from your side?

    Let us know if you need further assistance.