What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    It says my forms are now disable because I have too many submissions.

    Asked by pnkpuma on March 24, 2015 at 12:26 PM
    My Forms Submissions
  • Profile Image
    JotForm Support

    Answered by BJoanna on March 24, 2015 at 01:44 PM

    I have checked your forms and your account and your forms are not disabled. You have 12 submissions this month and limit for free user is 100 submissions/month. 

    Also I noticed that you have used almost all upload space. You have used 97,72MB and limit for free user is 100MB. 

    Can you please provide us ID of the form that is disabled?

    Let us know if you need further assistance.

  • Profile Image

    Answered by pnkpuma on March 24, 2015 at 03:41 PM

    I received an email stating my form was disabled. But you're saying that's not true. So does that mean 

    That everything is working corrextly?

     

    Thanks,

    Paul 

  • Profile Image
    JotForm Support

    Answered by BJoanna on March 24, 2015 at 04:45 PM

    Forms are working. I checked one more time and your forms are not disabled. 

    Can you test it also from your side?

    Let us know if you need further assistance.