What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Sending & receiving patient related data between database and form

    Asked by sjrhughes on March 24, 2015 at 04:34 PM

    We are interested in using the JotForms to collection data related to patients however because of the privacy-related nature of this information we need to be clear on how the data is handled.  We are developers of specialist medical practice solutions.

    1. We want to upload patient specific data (firstname, lastname etc.) to pre-populate specific fields in the form. Is this possible?

    2. On submission, we want to directly and securely receive the form data so that we can insert it into the database.  We do not want it emailed nor do we want to have to manually retrieve the data.  Is this possible?

    3. Patient data is not able to be stored or managed on servers outside of our country.  Is it possible to build the form with your designer then copy the code and run the entire form from our web server in a way that we do not infringe on the privacy requirements?

    4. Is there any workflow capability?

    form data patient data self-hosted version licensed version
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    JotForm Support

    Answered by Mike on March 24, 2015 at 06:03 PM

    Thank you for your interest in our service.

    1. We want to upload patient specific data (firstname, lastname etc.) to pre-populate specific fields in the form. Is this possible?

    Form fields can be pre-populated by URL parameters. We do not provide other pre-populating options.

    2. On submission, we want to directly and securely receive the form data so that we can insert it into the database.  We do not want it emailed nor do we want to have to manually retrieve the data.  Is this possible?

    Yes, this is possible. You might consider using Webhook / HTTP Post option.

    3. Patient data is not able to be stored or managed on servers outside of our country.  Is it possible to build the form with your designer then copy the code and run the entire form from our web server in a way that we do not infringe on the privacy requirements?

    The form submissions can be automatically deleted from our servers with the next App:

    Auto Delete Submissions

    However, there is no way to avoid submission process which is based on our servers unless you use a self-hosted version of JotForm. Our servers are located in United States and Germany.

    Information about licensed self-hosted version:

    http://www.interlogy.com/products/jotform/

    You will get a stable version of JotForm, but the most recent features implemented at JotForm (e.g. API, Templates, Theme Store, Widgets, Apps, Integrations) are not included with that version.

    4. Is there any workflow capability?

    We do not have a 'workflow' feature. If you are looking for some specific options, let us know so we will see if this is possible with us.