Please help my downgrade my account--request #2

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    Asked on March 24, 2015 at 05:58 PM

    I have asked how to downgrade my account.  Going to billing and hitting the downgrade button doesn't work.  Your system keeps trying to charge my account for a service I am not using.  I no longer wish to use the level of service and need to downgrade.   Please advise.

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    Answered on March 24, 2015 at 07:08 PM

    As requested, I have now cancelled and downgraded to FREE your jotform subscription with account/username jyouett  

    Let us know if you need further assistance.