Unable to fill out form in other browsers

  • Profile Image
    Asked on March 24, 2015 at 06:29 PM

    have jotform pro, form works in chrome but not IE or firefox


    any ideas

    maybe the %20 ?


  • Profile Image
    Answered on March 24, 2015 at 10:54 PM


    May I know how you embedded your website, it seems like there's a conflict or problem on how you position your form at the back end. 

    Here's the "Embed Form" option in the JotForm form builder.


    I would recommend that you use the iFrame embed code instead. Also, check this guide on how to embed a form in a web page: http://www.jotform.com/help/34-Adding-a-Form-to-a-Web-Page.

    I also noticed that you are on guest accounts, I would recommend that you register an account to us here: http://www.jotform.com/signup/.

    I hope this helps. Do let us know if you need more assistance on this.

    Thank you.