What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    iPhone and iPad users cannt use my form

    Asked by gikaman on March 25, 2015 at 06:09 AM

    Hi there,


    Been having this issue since the first time I've started using this form. My customers are complaining that they can not use my forms from their iphones or ipads.

    I would really like this problem to be solved as we are losing a lot of time and orders because of this.

    Looking forward for your advice.



    George Balasa


    Page URL:

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    Answered by Ben on March 25, 2015 at 10:21 AM

    Hi George.

    Could you please give us more details about the issues that they are experiencing and if the jotform is being accessed directly or if the issues are present when they access your jotform on a page on your website?