iPhone and iPad users cannt use my form

  • Profile Image
    gikaman
    Asked on March 25, 2015 at 06:09 AM

    Hi there,

     

    Been having this issue since the first time I've started using this form. My customers are complaining that they can not use my forms from their iphones or ipads.

    I would really like this problem to be solved as we are losing a lot of time and orders because of this.

    Looking forward for your advice.

     

    Regards,

    George Balasa

    engravedmemories86@gmail.com

  • Profile Image
    Ben
    Answered on March 25, 2015 at 10:21 AM

    Hi George.

    Could you please give us more details about the issues that they are experiencing and if the jotform is being accessed directly or if the issues are present when they access your jotform on a page on your website?