What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I'm not getting forum replies through email

    Asked by 2ezy on March 25, 2015 at 07:21 AM
    We use to get email notifications when you replied to our questions but I haven't been getting these. Has this changed?
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    JotForm Support

    Answered by Welvin on March 25, 2015 at 07:23 AM

    Hi Mark,

    Any emails to your spam folder? If nothing is there, then probably they have filtered by your hosting provider as spam. Whitelisting us should help you fix it:

    http://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses

    Thank you!