I'm not getting forum replies through email

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    2ezy
    Asked on March 25, 2015 at 07:21 AM
    We use to get email notifications when you replied to our questions but I haven't been getting these. Has this changed?
  • Profile Image
    Welvin
    Answered on March 25, 2015 at 07:23 AM

    Hi Mark,

    Any emails to your spam folder? If nothing is there, then probably they have filtered by your hosting provider as spam. Whitelisting us should help you fix it:

    http://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses

    Thank you!