I'm not getting forum replies through email

  • 2ezy
    Asked on March 25, 2015 at 7:21 AM
    We use to get email notifications when you replied to our questions but I haven't been getting these. Has this changed?
  • Welvin Support Team Lead
    Replied on March 25, 2015 at 7:23 AM

    Hi Mark,

    Any emails to your spam folder? If nothing is there, then probably they have filtered by your hosting provider as spam. Whitelisting us should help you fix it:

    http://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses

    Thank you!