What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Stripe error messages are not listed to be translated

    Asked by Anetteo on March 25, 2015 at 07:26 AM

    Hi Jotform

    I'm using the Danish version of credit Card payments (Stripe connection) and if you fail to fill in the form regarding the credit Card payments correctly, then the fault message will show up in English as well as remove the translation of the "submit button".

    Can you please advice?

    Thank you,


  • Profile Image

    Answered by Carina on March 25, 2015 at 11:06 AM

    I tested and could replicate the same situation:

    I also tried to find the warning text in the warnings or translation area and it is not listed:

    I've forwarded this situation to our developers so they can analyse better this situation.

    We will contact you via this thread once we have an update on this situation.

    Let us know if we can assist you further.   


  • Profile Image
    JotForm Developer

    Answered by hasan on March 30, 2015 at 04:08 AM

    Hello Anette,

    We fixed the issues related to payment strings. Could you please try changing them as my colleague instructed?

    Thanks for your report. Please let me know if your issues persist.

    Have a nice day.