What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Error 252 on my authorize.net payment form

    Asked by mvhealthsystem on March 25, 2015 at 08:45 AM

    Our payment part of our forms have stopped working recently. When I click the "Test Integration" button, I get Error 252. We are using the Authorize.net payment gateway. Do you know what that error number means?

    Page URL:

  • Profile Image

    Answered by mvhealthsystem on March 25, 2015 at 08:56 AM

    FYI we found our our payment gateway had been inactivated. This was the cause of the 252 error.

  • Profile Image
    JotForm Support

    Answered by EltonCris on March 25, 2015 at 11:18 AM


    Glad you found out the cause of the error. I assumed this is now resolved after you have re-activated your account in your payment gateway?

    If you come across any issues again, feel free to let us know.

    P.S. Nice form header! :)