What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why some submissions need to be approved and other not?

    Asked by lassocie on March 25, 2015 at 09:22 AM

    Hello,

     

    We figure out that some submissions need to be approved (and then we received the email alert and everything)... What is that function? Why some need approval and others not?

     

    Thanks

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    JotForm Support

    Answered by EltonCris on March 25, 2015 at 11:34 AM

    Hi,

    Are you referring to the "Incomplete Payments" in your form?

    If yes, here's what you need to know about the Incomplete Payments.

    http://www.jotform.com/help/135-How-to-View-Pending-Submissions?

    Here are FAQs related to it with explanations. 

    http://www.jotform.com/help/272-Paypal-Incomplete-Payments-FAQ

    Let us know if none of these answers your questions.

    Thank you!