What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Transfer of forms from one account to another

    Asked by bzehr on November 01, 2011 at 02:42 PM

    We are evaluating JotForm and anticipate purchasing an onsite, distributable license where we would host JotForm on our servers and also provide it with our product rollouts.  My question is whether we would be able to migrate existig forms from my online hosted account to this onsite, licensed account.  I know I was able to transfer forms with support help between two hosted accounts in the past, and wanted to know if we could transfer forms from a hosted account to an installed acocunt.


    Thanks for your help!



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    Answered by yasinco on November 01, 2011 at 02:58 PM

    Hi Brad

    You can clone the form but not transfer it, so please try that.

    Would you like instructions, and did this help?


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    Answered by bzehr on November 01, 2011 at 05:05 PM

    I located the instructions on the other responses to similar questions, thanks.  I am assuming this will also allow me to clone a form available on jotform.com even when I am doing so from a custom subdomain (such as forms.mydomain.com)?

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    Answered by yasinco on November 01, 2011 at 05:07 PM

    Yes but the forms on JotForm will still work seperatly from your custom domain forms, do you understand?



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    Answered by fxr on November 01, 2011 at 07:09 PM

    hi bzehr,

    I am pretty sure you will be able to do that with the normal clone tool on your own installation of JotForm.

    But just to be certain, I will escalate your question for the developers to confirm.

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    JotForm Founder

    Answered by aytekin on November 02, 2011 at 04:48 AM

    Yes, we can move your existing JotForm account to your JotForm Hosted/Application installation.