What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    JotForm Profile Image / Avatar

    Asked by projectarise on November 01, 2011 at 02:44 PM

    Just wondering how to change your JotForm profile image / avatar.

    This isn't exactly a pressed issue, just kind of curious thx.

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    Answered by yasinco on November 01, 2011 at 02:54 PM

    All you have to do is go to Gravatar and sign up with the email you use on JotForm and upload a profile pic.

    ~Yasin

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    Answered by projectarise on November 01, 2011 at 02:58 PM

    Yeehaw!

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    Answered by yasinco on November 01, 2011 at 02:59 PM

    Just a note: don't miss=present yourself or JotForm will block you!

    ~Yasin

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    Answered by allanftd on November 01, 2011 at 03:01 PM

    Hi projectarise,

    We can't wait to see your new JotForm Avatar!

    Cheers,

    Allan
    JOTFORM SUPPORT

     

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    Answered by jonsan32 on December 15, 2011 at 05:54 PM

    Awesome

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    Answered by designsby on January 18, 2012 at 07:02 PM

    Another great answer.

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    JotForm Support

    Answered by Mike_T on January 18, 2012 at 07:11 PM

    We are more than happy to help, and thank you all for your kind and supportive messages :)

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    Answered by designsby on January 18, 2012 at 07:14 PM

    Is there lag time between uploading a new image to Gravatar and seeing it here? Or did I miss a step that would apply it? thanks. No huge rush.

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    JotForm Support

    Answered by idarktech on January 18, 2012 at 07:23 PM

    @designsby,

    I just checked Gravatars Help Section and found this under the question:

    I changed my gravatar, but I still see my old one on sites! 

    "We cache your gravatars for periods of time, which means that your new gravatar will take effect after the old one expires from the cache. The reason we do this is to be able to serve your (and indeed everybody’s) gravatar images much more quickly and reliably."

    You can find more related questions on there website.

    Right now, I am seeing a Girl in your avatar, is this your new uploaded one? If not, then you have to wait the cache time.

    Please let us know if you have further questions. Thank you for using JotForm! 

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    Answered by lindaleeme on January 23, 2012 at 08:58 PM

    I just opened the Gravatar account & assigned my avatar. Let's see how long it takes....

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    Answered by aralfacebook on January 25, 2012 at 10:19 AM

    Merhaba,

    Bende avatar için gravatar'a resim yükledim fakat kaç gündür jotform'da göremiyorum. Acaba jotform ekibinin bir onay v.s vermesi mi gerekiyor görüntülenmesi için ?

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    JotForm Support

    Answered by NeilVicente on January 25, 2012 at 07:09 PM

    @aralfacebook

    I can see your new avatar right now. Is it still not updated on your end? You might need to clear your browser's cache for it to display properly.

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    Answered by antoniooi on April 13, 2012 at 11:59 AM

    Hey Guys, how come my JotForm avatar still using my old Google profile image? I just check my Google account, the current avatar appear on my JotForm is no longer there......

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    JotForm Support

    Answered by liyam on April 13, 2012 at 02:11 PM

    Hello antoniooi, have you tried logging in and checking your default avatar in gravatar.com?

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    Answered by antoniooi on April 13, 2012 at 02:27 PM

    Hmm....but I never registered myself in that website, how come? I mean....where did JotForm get my old avatar in the first place? I really want to change it.....that Chinese characters make no sense to many of you here.....

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    JotForm Support

    Answered by Mike_T on April 13, 2012 at 05:04 PM

    Your avatar is served from gravatar.com. Here is information from their website:

    My email address is already in use, but I never signed up

    Gravatar.com and WordPress.com share the same user database. It's possible that you registered a WordPress.com account (either for a blog or for an Akismet API key,) which automatically now gives you a Gravatar.com account. If you use your WordPress.com password to log in you should experience no problems using Gravatar. If you cannot remember that password you may use the forgotten password link on the login page to reset your password.

    You may try to change the avatar through mentioned above website.

    Thank you for using our services.

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    Answered by antoniooi on April 14, 2012 at 08:59 AM

    Thanks Mike_T! Done! :)

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    Answered by antoniooi on April 14, 2012 at 08:59 AM

    Oops...not yet reflected. O.O

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    JotForm Support

    Answered by jonathan on April 14, 2012 at 09:09 AM

    Yeah, it does take a while antoniooi.
    I had setup mine a month ago, and yet... (it looks like a jump gate)