What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    With PayPal payment method, is PayPal an option along with creditcard?

    Asked by Tom Boor  on March 25, 2015 at 10:56 AM

    Regarding a product using your PayPal option, where we have nonprofit status with a PayPal fee of 2.2% on transactions, will this fee be charged or the 2.9% shown by JotForm? Also, with the PayPal payment method, is using PayPal an option along with a credit/debit card?

    JotForm payment method status product
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    JotForm Support

    Answered by ashwin_d on March 25, 2015 at 12:45 PM

    Hello Tom,

    Please be noted that JotForm does not charge you for any PayPal transaction. We just provide an integration with your own PayPal account. That means if PayPal fee is 2.2% and you dsdsdsintegrate your form with the same PayPal account, any transaction fee charged by PayPal will still be 2.2%. 

    Also, with the PayPal payment method, is using PayPal an option along with a credit/debit card?

    Yes it is possible to pay through your credit card instead of PayPal. When you submit your form and you are redirected to PayPal checkout page, you will have both the option to pay through PayPal or credit card. Please check the screenshot below:

     

    Another option is to use PayPal Pro payment question which will allow users to input credit card details in the form itself. Please check the screenshot below:

     

    Hope this answers your query.

    Do get back to us if you have any questions.

    Thank you!