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    I'm getting a "null" error in IE8 using jotform iframe, simple embed code, or full source code types. Any suggestions?

    Asked by on August 27, 2010 at 08:40 PM

    Used on the footer of a page like this one: http://www.carpeturn.com/login.aspx

    Here's the error from IE8:

    Webpage error details

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C)
    Timestamp: Sat, 28 Aug 2010 01:29:17 UTC


    Message: 'null' is null or not an object
    Line: 742
    Char: 58
    Code: 0
    URI: http://www.jotform.com/min/g=jotform&3.1.1

    Thanks, Joe

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    JotForm Founder

    Answered by aytekin on September 06, 2010 at 10:20 AM

    I do not see a form on this page. I guess you have removed it. If you can put it on another page I can take a look.

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    Answered by jsavarino on September 17, 2010 at 07:52 AM

    yes i took it down earlier bc i couldn't get it to work w/out error in IE - here's a test page of the same form with same "null" error in IE8.  thanks!

    http://www.carpeturn.com/contentpage.aspx?pname=test

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    JotForm Founder

    Answered by aytekin on September 17, 2010 at 08:50 AM

    You should remove all JotForm code and re-add them. Search for "orangebox" and "jotform" on the page code. Remove it all. Then re-add the form you would like to use.