- RebekahAsked on March 25, 2015 at 12:40 PM
Hi! We're wanting to formally transition to JotForm starting May1. We had transitioned our forms and data when we were researching JotForm a while back. Would it be possible to re-initiate the migration of data from Adobe to JotForm? (We've had several new responses to various forms and would like those imported.) And if so, will the links to the forms be the same as they are now? I've never transitioned systems like this and I'm not sure the best way to transition. We are actively collecting documents from clients and I need to the process to be as seamless as possible.
Do you have any documentation on the best way to transition, like nitty gritty details. Not just transferring data but like "best practices" or when to make things active on JotForm and deactivate on Adobe, how to announce to clients. I'm not sure if I'm clear on what I'm desiring - please contact me if you need more detail.
- JotForm SupportjonathanAnswered on March 25, 2015 at 01:55 PM
Thank you for contacting us.
I could not provide you with the 'nitty gritty' detailed documentation as of this time because we do not have one.
But I suggest you checked also the following articles from our JotForm Blog.
Please let us know if further assistance is needed.
- rebekah405Answered on March 25, 2015 at 03:32 PM
Maybe the term I'm looking for is software go-live checklist. I think for large data transitions they might call it a cutover plan or migration plan. I want to layout steps to take to ensure we don't miss anything in the process of transitioning to JotForm. Do you know if there is anything available like that?
- raulAnswered on March 25, 2015 at 05:01 PM
Well, on the links provided by my colleague you should be able to find all you need to know about how the process about how the migration process works from our side.
What you might need to consider is to disable your FormsCentral forms once you've transferred them to JotForm to make sure that you've all your submissions imported and all new submissions are made through our system. To assure this you need to let your users know the new URL of your forms so they can continue using them and if you've some forms embedded in your website you also need to update your web pages code to reflect these changes.
If you have further questions, please let us know.