What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can't access my account

    Asked by Amy Smit on November 01, 2011 at 03:14 PM

    I'm using the only email I would use, and it says it isn't a valid account.  Here is th elink to my form:  http://form.jotform.com/form/12710610495

    Page URL:

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    Answered by yasinco on November 01, 2011 at 03:18 PM

    Hi Amy

    A JotForm rep will assist you soon and I noticed the password reminder says that too.


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    Answered by fxr on November 01, 2011 at 05:27 PM

    As far as i can see, you created that form while still a 'Guest' user. i.e you havent created a full registered free user account.

    If you now create a new user account, and register with your same @drake.edu email address,the forms created whilst a 'Guest' user should automatically get transferred over to your new account.

    Try it, and let us know if you encounter any problems.

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    Answered by amy on November 02, 2011 at 12:15 PM

    That worked.  Thanks so much.